Now that its “Officially” Fall – I wanted to share this article. If you are shutting down a machine (or starting one) for the season, chances are, you will need parts. Before you shop at propartsdirect.net, run out to your machine and grab the exact model and serial number.
Knowing where to find the model and serial number on your lawn equipment is important for a variety of reasons. When addressing issues with your machine, the first question is always a model/serial request. Warranty work, insurance claims, and replacement parts all start – and stop with this information.

1 – The engine that powers your machine has a separate serial and model than the actual unit. For example; Your Ariens snowblower has a model number (eg 920014) and unique serial number found on a sticker below the handle bars. The engine sitting on top of the unit has its own model and serial number. Unless you have issues with the engine, you will always shop for parts with the unit information.
2- When buying new equipment, make sure to record the model, serial, date of purchase. There is nothing more frustrating than traveling to your lawn and garden shop only to discover that you can’t be helped without this information. Its also not a bad idea to keep track of common replacement parts, like blades, skids, or oil. (HINT: use your phone to snap a photo and email to yourself.) This allows you to quickly search the internet for a specific item and get the best price.

3- Learn where the ID plate is on your machine. Most newer equipment has a large, easy to read sticker along the side, under the seat, or attached to the side of the machine. Commercial grade equipment will have an engraved plate attached. There are apps and great web resources available to track this information but there are no shortcuts when it comes to knowing your equipment.
We receive questions about lawnmower parts constantly. Landscapers and homeowners use our website to look-up parts diagrams and repair equipment. Our experienced lawnmower specialists receive texts, emails, and calls from customers in the field who need help. It's a great feeling to know our customers turn to us when they need the right answer.
Not every call or email leads to a sale and that's okay. In fact, that's great! Selling deck belts, mower blades, or snow blower parts isn't a complicated task. Gaining and retaining the trust of a great customer base is hard work and a job we take seriously.
With that said, it's important to recognize that when we suggest a part or advocate for a particular brand, it's a well thought out decision.

Oregon has been a leader in outdoor products like mower blades, chains, and forestry accessories. Oregon manufactures aftermarket parts that meet and often exceed the standards of OEM brands. Quality products and quality customer service are the cornerstone of ProParts Direct's operation. The product offering from Oregon is rock solid with quality control we trust will keep our customers equipment running.
Over the years, we have witnessed brands and manufacturers fail to innovate or adapt to the concerns of their customers. Oregon continues to step up their game offering parts that we trust and recommend to our customers. As the Product Manager for ProPartsDirect, I personally handle hundreds of parts each week. Oregon aftermarket parts have the feel of quality and top-notch performance. I take pride in offering our customers great parts. Oregon is a brand we trust and a brand you can trust too.
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