ProParts Direct

8 Tips and Tricks to the ProParts Direct Website

Below are some of the Cheats and Tricks to make using the ProParts Direct website even easier when searching for a part for your beloved Bertha, Cindy Sue or whatever you call your machine.
1. The search tool at the top of the page.
This tool searches our product catalog when you type in a part number. You can also type in a name of the part and it will also search for it. The real secret is the little box to the left of it that says brand on it. If you select a brand first then enter your part number the tool will also search our parts diagrams. Make sure you include dashes in your part number if it has them.
2. Using the Parts Diagram Look Up tool.

There are a few different ways to get to this tool but the most efficient way is to choose a brand from the Shop by manufacturer tab at the top of the page. That will select the brand for you.

- Go right to the Quick Part search and enter your model number. The Trick here is to enter it SLOWLY. The site will search every option and display it underneath allowing you to choose your model or something close. You can also enter in the name and search that way for example under MTD enter in Ranch King as your model number.

3. Loyalty Points
When you order online, you earn loyalty points. Once you collect 75 points they automatically deduct from the total on future orders. It’s always nice to get something in exchange for your repeat business. We track point balance with your customer login – so make sure to sign in with username or Facebook when you shop.
4. Facebook Login
ProParts just added a new way to log into the site through Facebook. Most people nowadays are always logged into their Facebook account so ProParts made it seamless to access your account online on the site. No need to make up a new username or password and your parts stay in your cart for up to 30 days. I can’t think of how it could be easier. Don’t worry ProParts does not post anything to your Facebook account Sign in to ProParts using your Facebook account.
5. Previous Orders and order Status
This feature only works if you create a login, but use the “Your Account” tab, view your old orders and check the status of current orders. It is in the order details you can see your tracking number, re-order a past order if you don’t remember the part numbers and you can even apply for a parts return. If you need to print a receipt you do that there as well.
6. Live Chat Help
Not many replacement part sites have a live chat with a parts specialist, but ProParts offers the highest rated part support available. No cut and paste, canned replies – just real-time help from experts that want to get you the right part. Simple and easy.
7. Quick Order Tool
On the Home page they have a tool called the Quick Order Tool. This tool is very helpful if you know your part number already. Just enter in the part and the Quantity you want. It will add it to your cart right away. No need to search around for the part. They keep adding parts everyday so if it does not add the part. Let them know using live chat and they can add it.
8. The Refer a friend Program.
Refer a friend and they will send you a coupon for $25.00 off your next order. Word of mouth is always helpful to any business so if your friend buys over $100.00 of parts and mentions you, they will send you a coupon for your next visit. The second thing I have found on this site that gives back to the customers!

Thanks for Reading and making it this far. Share this article on Facebook or Twitter and ProParts will send you a coupon code, use #shoplikeapro. Trust me, Try it!

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