Finding the correct replacement part for your mower or lawn care equipment can be challenging. Our website provides a few ways to find replacement parts, including our OEM Parts Diagrams, Catalog, and Category search functions. If those options don’t get you to the right part, our most powerful feature has always been our people.

When you call 800-305-9255, you speak with factory trained reps who have the experience to quickly find the right part. Our team works in a call center that only handles phone support for our customers across the country. These are some of the most qualified people in the industry. It is for this reason that many of the biggest commercial landscape companies in the country keep us on speed dial!

We don’t just take calls for hard to find parts, our Key Accounts Team manages the large orders for our commercial accounts. Need to get multiple landscape crews prepped for the upcoming season?  Save money and time by picking up the phone and giving us a call! 

Based in New England, our call center operates Monday – Friday: 7:00am – 7:00pm and Saturday 8am-4pm. 

Interested in our commercial landscaper programs? Hard to find parts?  If you'd like to learn more, Call Us!

If the winter of 2014/15 forced you into a new snowblower, take a few moments to properly store it and protect your investment! The most common repair problems are easily preventable and they can be completed now – NOT—in the days leading up to a snow storm. 

The single most important storage tip is removing the old gasoline. If you do nothing else, drain the gas!

High ethanol in gasoline will ruin your carburetor.

Drain the remaining fuel from your gas tank. Fuel that sits all summer will go bad and require an expensive carburetor replacement. It’s also unlikely that a carburetor replacement is covered under warranty when bad fuel is at fault! Start by draining the fuel, then:

- Use stabilizer in your fuel. Mix right at the pump with the BEST fuel available. 

- Add a small amount of the treated fuel to the snow blower, and start it up. Run the machine for a couple minutes and allow the treated fuel to run through the engine. 

- Turn the fuel shutoff knob to OFF and let the snow blower run out of gas. 

Finally, turn off the key switch. This step alone will go a long way to protecting the engine and ensure another season of use.

Completing a proper “summarization” involves a few additional steps, but there are maintenance kits available to make the job easy. Most kits will include oil, spark plugs, and fuel stabilizer. If the snow blower is stored outside, its not a bad idea to pick up a cover too!

Well over a year ago, we decided our website, ProParts Direct needed a makeover.  That makeover very quickly turned into a complete overhaul and we couldn't be happier! Our goal was a modern, user friendly place for commercial landscapers and homeowners to shop for replacement parts. After countless hours of planning, revisions, mistakes, surprises, and a little bit of luck…we are on our way to achieving our goal of providing shoppers with the best online experience.

First, thank you to our friends at GourmetGiftBaskets.com for mentoring and sharing their growth experience with us. Gourmet Gift Baskets quickly grew from two family members in the basement of a flower shop into a multi-million dollar company recognized multiple times by Inc.500. They are absolute Pro’s and we are grateful to Trudy, Jeff & Ryan for supporting another NH based, family owned company!

We also want to thank the team at The Scribbit who designed our website and managed the build. This project presented challenges and they knocked it out of the park. Thank you to Laurence, Ben and everyone at The Scribbit for their professionalism, expertise, and most importantly, their patience. We would recommend The Scribbit, without hesitation to anyone looking for creative web design and development. 

Finally, we encourage our customers to visit our friends at GourmetGiftBaskets.com and TheScribbit.com – outstanding New Hampshire based companies putting their mark on the web! 

We are excited to offer our customers a new and more convenient way to search and order parts online! Our website, ProPartsDirect.net has been designed and developed from the ground up featuring a new look, larger parts selection, and mobile friendly design. Searching for and ordering parts from a phone or tablet is easier than ever with responsive design. 

ProPartsDirect.net was designed with the commercial landscaper in mind. We built in a feature that gives commercial landscapers access to discounted pricing. Once a customer signs up for the program, reduced pricing automatically displays when they log into their account. 

An all new Bar & Chain Look-up tool means finding replacement parts for your chain saw is even easier! Simply select your chainsaw and we will provide replacement part options. Type the part into the quick order and you are done!

Customers that receive the ProParts Direct Catalog can quickly place orders using the Quick Order tool. Simply type in the part number from the catalog, enter the quantity and add to cart.

Another exciting feature on the website is integrating content from our YouTube page. Product demonstrations and helpful how-to videos will be continually updated to give our customers the best shopping experience!   

https://www.youtube.com/channel/UCinfuJCYy7VAyZEXtuN7Ztw

So take a moment and visit the all new ProParts! For a limited time, we are offering Free Shipping on some orders so don’t wait!